Privacy Policy for Hemadema.lk
This Privacy Policy outlines the policies and practices of Hemadema.lk (hereinafter referred to as “the Website”) regarding the collection, use, and protection of user information, including personal information obtained through the use of the Website. By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.
- Information Collection
1.1. User Account Information: To use certain features of the Website, including posting listings or contacting sellers, users are required to create a user account. During registration, users are asked to provide the following information:
Valid phone number for OTP (One-Time Password) verification
Email address (optional)
Username and password
1.2. OTP Verification: The Website collects and stores OTPs (One-Time Passwords) sent to users’ registered phone numbers for verification purposes during registration and certain actions on the Website. OTPs are used solely for user authentication and verification.
- Information Use
2.1. User Authentication: The phone number and OTP collected during registration are used for user authentication and verification. Users must provide a valid phone number and OTP to create and access their accounts.
2.2. Communication: Users’ contact information, including phone numbers and email addresses (if provided), may be used for communication related to their activities on the Website, including transaction notifications and customer support.
- Information Protection
3.1. Data Security: The Website employs reasonable security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure login procedures, and regular security assessments.
3.2. Account Credentials: Users are responsible for maintaining the confidentiality of their account credentials, including their OTP and password. Users should not share their OTP or password with others.
- Information Sharing
4.1. Third Parties: The Website does not sell, trade, or otherwise transfer user information to third parties for marketing or advertising purposes. User information may be shared with trusted service providers for the sole purpose of facilitating the Website’s operations.
4.2. Legal Compliance: User information may be disclosed when required by law, to comply with legal processes, or to protect the rights, safety, or security of the Website, its users, or others.
- Changes to Privacy Policy
Hemadema.lk reserves the right to update or modify this Privacy Policy at any time. Users will be notified of changes through the Website or via email. It is recommended that users review this Privacy Policy periodically.
- Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at support@hemadema.lk.
By using Hemadema.lk, you acknowledge that you have read, understood, and agreed to this Privacy Policy.